The Extra Mile – FRP

We carefully pack every product to help ensure it reaches you safely and in excellent condition. As these lamps and sculptures may contain delicate decorative elements, crystal details, or intricate designs, handling and delivery may require extra care.

Orders are processed and shipped to the address provided at checkout. Delivery timelines may vary depending on product availability and location. Please inspect the package and product carefully upon delivery. If the product arrives damaged, contact us as soon as possible with clear photographs and relevant order details so our team can assist you with the resolution.

Returns or replacements are subject to our return policy and product condition. Customized, used, or damaged products due to improper handling may not qualify for return or replacement. Please retain the original packaging until you are satisfied with your purchase.

To maintain the beauty and finish of your decorative lamps and sculptures, handle them with care and clean them regularly using a soft, dry microfiber cloth. For crystal or delicate decorative elements, gently wipe away dust without applying excessive pressure.

Keep the product away from excessive moisture, direct water, harsh chemicals, abrasive cleaners, and strong cleaning agents, as these may affect the finish or decorative details. Do not pull, twist, or put unnecessary pressure on the lamp, sculpture, chandelier elements, wires, or other delicate components.

For lighting products, switch off and unplug the lamp before cleaning or performing any maintenance. Allow the lamp to cool completely before handling it.

Care Tip: Place the product on a stable, level surface and avoid frequent movement to help preserve its finish and delicate decorative details.